MTI Care for Virtualisation
Business Implications
In the past few years, virtualisation has become an integral part of the datacenter and given its role as the key enabler of cloud computing—the strategic importance of these technologies is only going to grow. However, for all its benefits, virtualisation also presents significant challenges when it comes to monitoring and managing performance and availability. These processes can have a significant impact on the cost-savings that businesses can expect to see from deploying virtualised compute resource.
MTI Insigt Services
MTI Care is on of the main pillars of the MTI Insight Services brand.
MTI Insight consists of four pillairs:
|
|
|
|
|
Project Services
|
|
|
Managed Services
|
|
|
Cloud Based Services
|
Through its full management and analysis services, MTI can support your organizations’ network infrastructure, datacenter backup & recovery plus information storage systems.
MTI Care
MTI Care is available in three services levels Analyse, Manage and Complete. “Analyse” delivers a alerting, analysis, monitoring and reporting services. “Manage” offers the same as “Analyse” but including remote management. “Complete” is the same as “Manage” including an onsite responsibility.
MTI Care for Virtualisation
The MTI care managed-service for virtualisation gives MTI administrators the insights they need to fully optimise dynamic virtual environments.
Our highly-trained administrators can monitor and manage not only the core virtualisation infrastructure, but all the operating systems and business applications that run in the virtualised environment. Plus, we can deliver insights into the performance that end users experience from these virtualised business applications.
By offering this comprehensive monitoring picture through a centralized solution, MTI can enable organizations to take a more holistic and service-led view of the virtualised environment—and much more effectively optimise the performance, resource utilisation, and reliability of their entire infrastructure.
MTI supports virtualisation platforms from the following vendors:
|
MTI Expertise
MTI’s core expertise is based upon its manufacturing and customer services heritage and more than 20 years experience in the storage and technology industry. Over this period, MTI’s staff have developed key Infrastructure Solutions and the service philosophy which are core to MTI’s business operation.
MTI care for Virtualisation
To deliver the MTI Care managed service for virtualisation, MTI utilizes a number of advanced tools:
Unified Monitoring Portal. MTI utilises an intuitive, Web-based way to interact with the core Monitoring Solution: the Unified Monitoring Portal, a Web 2.0 rich Internet application. The Unified Monitoring Portal combines the comprehensive administration strengths of the enterprise console and the flexible dashboard and multi-tenant capabilities of the Service Delivery Portal—offering our experts the most scalable and flexible way to work with NMS. Unified Monitoring Portal is a direct result of extensive customer interviews and usage investigations and is a natural evolutionary step for the Monitoring Solution (NMS).
Service Delivery Portal. The Service Delivery Portal (SDP) is an online, browser-based portal that provides MTI with comprehensive, intuitive, and real-time views of the monitored infrastructure. SDP delivers an array of out-of-the-box dashboards, capacity and performance reports, and service-level agreement reports—and it offers easy-to-use capabilities for developing and customizing reports. SDP offers multi-tenant capabilities that make it fast, efficient, and secure for MTI to share real-time, online monitoring views with clients.
Unified Reporter. Unified Reporter provides the robust reporting capabilities MTI needs to fully leverage all of the monitoring data generated by NMS. Unified Reporter features 75 preconfigured reports, enabling users to quickly and easily leverage a range of views and offline reports into monitored infrastructures. In addition, Unified Reporter features iReport, an advanced report design solution that enables MTI to create professional reports in a range of layouts and formats; tailor reports to various geographies, users, and groups and output reports in a range of formats, including HTML, PDF, XLS, and more.
SLA Reports. NMS enables MTI to track operations and business service levels against SLA metrics, and forecast violations prior to an SLA breach. NMS provides a graphical interface for defining SLA parameters—including compliance period, operating period, exclude periods, compliance percentage, compliance calculation methods, and much more. NMS offers an array of out-of-the-box mathematical formulae that can be mixed and matched in order to suit business-unique SLA compliance calculations.
Key Partners
|